Social Engineering Attacks
Social engineering attacks are a common threat to companies that use cloud records management software, as these attacks rely on manipulating individuals into divulging sensitive information or performing unauthorized actions. To prevent or mitigate them, take the following steps:
- Employee Training: Provide regular security awareness training to employees, highlighting the risks of social engineering attacks and the importance of being vigilant when interacting with unfamiliar requests, such as email or phone requests for sensitive information.
- Multi-Factor Authentication: Implement multi-factor authentication (MFA) for accessing our software, which requires users to provide multiple forms of identification to gain access.
- Access Control: Restrict access to sensitive information based on employee roles and responsibilities, and implement access controls that limit access to information on a need-to-know basis.
- Encryption: Encrypt sensitive data in transit and at rest to protect against interception and unauthorized access
- Incident Response Plan: Develop and implement an incident response plan in the event of a social engineering attack, including procedures for reporting the incident, minimizing the impact, and investigating the root cause.
By implementing these measures, you can reduce the risk of social engineering attacks and minimize the impact of any incidents that do occur. Regularly review and update these measures to ensure they remain effective against emerging threats.
Several online courses are available for security awareness training for employees. A few examples are listed below. Please note that we provide these links for informational purposes only and have no affiliation with these organizations.
- SANS Security Awareness: SANS offers a comprehensive security awareness training program that covers a wide range of topics, including phishing, social engineering, and data protection.
- KnowBe4 Security Awareness Training: KnowBe4 provides a range of online training courses, including interactive modules and videos, on topics such as password security, email security, and compliance.
- Cybrary Security Awareness Training: Cybrary offers a free security awareness training program that covers the basics of security awareness, including password security, phishing, and malware.
- Security Mentor Security Awareness Training: Security Mentor provides a range of interactive online courses on topics such as social engineering, physical security, and incident response.