Boost Your Credibility

For a small business, online review management is critical. Online reviews are vital for consumer confidence. This goes without saying. In the United States, 80% of consumers research products online every week. In addition, 88% of those consumers trust online reviews as much as a personal recommendation. Even though we all know that reviews are critical, many small businesses lack a solid strategy to generate customer reviews. Still, there are effective strategies to regularly acquire authentic customer reviews on online review sites that are important to your business while saving you time and money.

Features & Benefits


Automate multi-channel review campaigns through email, text messages, or print.

Better Reviews

Improve reviews on industry-specific websites that matter to your business in particular.

Preserve Your Reputation

Preserve your online reputation with a system that proactively redirects unhappy customers to a remediation process.

Bolster Marketing Efforts

Online review management is an essential component in the marketing toolbox for your business, just as much as a responsive website or SEO. It increases brand awareness and trusts as it gains your business exposure. It’s a win-win-win.

Local Search

Many businesses don’t realize that Google search results are now localized based on your physical location when you search. What this means is that Google now favors local businesses for local search queries. That’s great news, but search results are boosted by online reviews on local business listings sites. Some of the most important review sites for SEO include Google My Business, Yelp, Trip Advisor, and Facebook.

Influencing Consumers

Online reviews influence potential new customers and increase the ROI on your marketing budget by converting “fence sitters,” this can be the difference between your business thriving and just scraping by. With consumers being more informed than ever, it’s crucial to implement an online review management strategy now.