Benefits of Live Chat
Your business can utilize live chat to provide efficient customer support and gather sales leads. Customers will appreciate interacting directly with customer support instead of filling out a form and waiting for a response down the line. For example, when a customer has a question, their inquiry is directly sent to your sales or support team via Simplicity Chat. The fast response puts your business at an advantage in comparison to other companies still using email or telephone, which can become frustrating especially if the matter is urgent.